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Shipping fees are subject to change. Orders may qualify for additional shipping charges depending on the size and bulk of the order. Customers will always be contacted before any such charge is added.
All orders require 1-3 business days of processing time to be picked, packed and prepared for shipping unless otherwise noted on the product page of the item(s) you've ordered.
Shipping time quoted in checkout does not include processing time.
FarmOrganica provides two shipping options - Economy Shipping & Express Shipping. Please note that whether you choose Economy Shipping or Express Shipping, your order will be subject to 1-3 business days of processing time in our warehouse before it ships, unless otherwise noted on the product page.
Our standard Economy Shipping is free in Canada (excluding remote & difficult to serve locations) when your order value is over $99. Economy Shipping will deliver your package using standard shipping methods. Orders below $99 are subject to a $7.95 shipping fee. FarmOrganica ships using multiple delivery partners. A carrier will be assigned to your order at time of shipping.
Express Shipping is a premium service available to orders shipping in Canada (excluding remote & difficult to serve locations) that is provided by our shipping partners. After leaving our warehouse, our shipping partners will prioritise your package and work to deliver it as quickly as possible.
Our goal at FarmOrganica is to ensure that you are totally satisfied with your shopping experience. We accept returns of unopened products up to 60 days after the date of purchase. Opened or used products, or any items marked as non-refundable are not within our return guidelines.
*Please note that we are not the manufacturers of the products we sell. If you have a performance and/or warranty issue, or a general complaint with a product, please contact the manufacturer at the number on the packaging.
If you would like to make a return request, please email firstname.lastname@example.org with your order number (as quoted in the subject line of your "Order Update" emails), the item(s) that you would like to return, and the reason for the return. One of our friendly Customer Care team members will reach out to you as soon as possible with the next steps!